Terms and Conditions

Ownership and Acceptance:

This website is operated by Luxury Concept Perfumes Manufacturing LLC. By accessing or using this site and its services, you agree to comply with these Terms and Conditions, along with any referenced policies or guidelines. These terms apply to all users, including visitors, customers, and content contributors.

Online Store Usage:

By using this website, you confirm that you are of legal age in your country of residence. You also agree not to use our products for any unlawful purpose or in violation of applicable laws.

General Terms:

We reserve the right to refuse service at any time. While your data may be transferred unencrypted across networks for technical compatibility, payment information is always encrypted to ensure security.

Product and Service Availability:

Products and promotions listed on this website are exclusively available to online shoppers unless stated otherwise. We strive to display accurate product images and descriptions; however, variations may occur due to differences in device screen settings.

Pricing and Service Modifications:

We may update or discontinue services without prior notice. Product prices are subject to change, and shipping or additional charges are calculated separately from the listed price.

Information Accuracy:

We are not responsible for discrepancies in product descriptions due to variations in device displays. Any inaccuracies may be corrected without prior notice, including adjustments to pricing or availability.

Billing and Orders:

We reserve the right to modify, refuse, or cancel any order at our discretion. You agree to provide accurate payment and shipping details for all purchases. If necessary, we may contact you for order verification or cancellation.

Third-Party Links:

Our website may include links to external sites. We are not responsible for the content, accuracy, or policies of third-party websites.

User Feedback and Content:

User-submitted feedback, comments, or suggestions should not infringe on any legal rights or contain harmful, misleading, or offensive content. Users are responsible for the content they submit.

Personal Information:

The handling of personal data provided through this website is governed by our Privacy Policy.

Returns and Cancellations:

For details on returns, exchanges, and order cancellations, please refer to our Refund Policy.

Corrections and Errors:

We reserve the right to correct errors, update product information, or cancel orders if pricing or details were incorrect, even after an order has been placed.

Governing Law:

These Terms and Conditions are governed by the laws of the United Arab Emirates.

Changes to Terms:

We may revise these Terms and Conditions at any time. The latest version will always be available on our website, and it is your responsibility to review updates periodically. Continued use of our site indicates acceptance of any modifications.

Payment Options:

We accept Visa and MasterCard debit/credit cards in AED. It is your responsibility to safeguard your account details and maintain records of all transactions.

Contact Information:

For any inquiries regarding these Terms and Conditions, please reach out to us at info@theluxuryconcepts.com.

Order Processing & Delivery:

  • Processing Time: Orders are processed and dispatched within 3-4 business days, excluding Sundays and public holidays.
  • Order Tracking: You will receive a tracking number upon shipment to monitor the status of your order.
  • Delivery Fees: Free delivery is available for orders over AED 100. A delivery fee of AED 15 applies to orders below this amount.
  • Delivery Area: We deliver only within the United Arab Emirates. International customers may place orders for UAE-based delivery addresses.
  • Stock Availability: All orders are subject to stock availability.
  • Cash on Delivery: Available for customers across the UAE.
  • Damaged Items: If your order arrives damaged, please contact us immediately at info@theluxuryconcepts.com for assistance.

Mobile Terms of Service:

The Luxury Concept mobile message service (the "Service") is operated by Luxury Concept (“Luxury Concept”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Luxury Concept’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Luxury Concept through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Luxury Concept. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Luxury Concept mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [insert your sending number] or email luxuryconceptperfume@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Enjoy Your Shopping Experience!

Thank you for choosing Luxury Concept Perfumes Manufacturing LLC. We are committed to providing a seamless and enjoyable shopping experience.